Normal Problem Express Consultation
Mild signs, diet and routine care questions answered quickly by the care team.
Enquire and bookExpress Consultation: clarify the next step first
Mild signs and limited time? Send a short description and a few photos, and the care team will help you work out what to do next.
Good for
Good for
- Slightly reduced appetite, soft stool or occasional vomiting with normal energy
- Mild itching, hair loss or an odour from the ears
- Questions about vaccine, parasite and wellness timing
- Uncertainty about whether an in-person visit is needed
- Non-urgent questions during recovery after surgery
This is not a diagnosis or a prescription. For breathing difficulty, seizures, poisoning or urinary blockage, seek emergency care now.
What is included
What you get
- Symptom review and urgency assessment
- A clear recommendation on whether to book
- Home observation and care points
- Escalation to an expert consultation when needed
Or email [email protected], or call +86 138 0608 8500.
Service products
Choose by complexity
Reference prices, confirmed on your booking summary.
Specialized Problem Express Consultation
Persistent problems reviewed by system, with a clear next step or referral.
Enquire and bookProcess
How it works
- 1Describe the problemShare the main concern, onset, photos and any treatment so far.
- 2Team reviewThe care team checks urgency and the information provided.
- 3Written replyYou receive next steps, red flags and what to prepare.
- 4Follow-upEscalate to an expert or book an appointment if needed.
Timing: Usually within one working day; not for emergencies.
Other options
Not quite the right fit?
Expert Consultation
Daqi Pet Hospital expert consultation: a 45-minute deep review for complex, chronic and senior pet cases.
Learn moreExpress Appointment
Daqi Pet Hospital express appointment: a confirmed slot within 48 hours for vaccines, wellness checks, parasite control and known rechecks.
Learn moreExpert Appointment
Daqi Pet Hospital expert appointment: a 60-minute deep consultation for pre-surgical assessment, complex and senior cases.
Learn more