Recent history
Vaccination dates, previous diagnoses, surgery and any recent test results.
Book a pet consultation
Tell us about your pet and the concern. We will confirm the right consultation type, timing and preparation.
Appointment request
Open email request
Start with a short message.
We do not use an automated booking calendar because pet cases vary. Send the details below and our team will reply with a suitable time and any records to prepare.
Email is the fastest way to reach us. Include your country and time zone so we can propose a workable slot.
Or write directly to [email protected].
What happens next
- 1We review your messageOur team checks urgency, species and the information provided.
- 2We propose a consultationOnline video or an in-person partner visit, depending on the concern.
- 3You receive a care planNotes, next steps, prescription guidance and a follow-up window.
Prefer AI first?
Get an instant triage summary.
Our companion AI tool can organise symptoms and highlight urgency. It does not replace a veterinarian.
Start AI pet triagePrepare
Make the most of your consultation
Medication list
Names, doses and how often — including supplements and flea or worm products.
Your top questions
Write down the three things you most want answered so nothing gets lost.