Privacy Policy

How Daqi Pet Hospital handles personal and pet health information.

Who we are

Daqi Pet Hospital is part of the Daqi care network. This policy explains how we handle information you share when you contact us, request a consultation or use our website.

Information we collect

We may collect your name, contact details, country, payment and shipping information for pharmacy orders, and the pet health information you choose to share. Website analytics may collect aggregated usage data.

How we use information

We use information to respond to enquiries, provide care, review prescriptions, arrange shipping, improve our services and meet legal obligations. We do not sell personal information.

Sharing

We share information only with service providers who help us operate (for example, hosting, payments, shipping and professional advisers) or when required by law. Clinical information is shared with your consent where appropriate.

Retention and rights

We keep records for as long as needed for care, legal and accounting purposes. You may ask to access, correct or delete your information, subject to legal requirements, by emailing us.

Contact

Questions about privacy can be sent to [email protected].